Text messages

Portico sends one kind of text message, to one kind of person: an agent who holds an account and has asked to be told when someone requests one of their guides.

Who is texted

• Only account holders, at the mobile number they entered themselves.
• Never a member of the public. People who ask an agent for a guide are never texted by us.
• Never a number bought, rented or gathered from anywhere else.

How consent is given

Each agent sets up their own profile when their account is opened, and again whenever they change it. The mobile number and the consent sit on the same screen: they type the number, then tick a box that is never ticked for them. It is at app.porticodesk.com, behind their sign-in, because a number can only be attached to the person it belongs to once we know who they are. This is that control, exactly as it appears:

What the messages say

One message when a lead arrives, in this form:

Portico by Agentix8: new lead Jane Doe. See them at
https://demo.app.porticodesk.com/leads/123
Reply STOP to opt out, HELP for help. Msg & data rates may apply.

The name and a link, and nothing else. Phone numbers and email addresses stay behind the sign-in.

Frequency, cost and stopping

• Roughly one message per lead, typically a few a week.
• Message and data rates may apply. We charge nothing for the messages.
• Reply STOP to stop them, or untick the box on the profile page. Reply HELP for help.

Questions

Write to admin@agentix8.com.